environmental controllers hydroponics is promised to be high-quality. At Jiangsu Skyplant Greenhouse Technology Co., LTD., a complete set of the scientific quality management system is implemented throughout the production cycle. In the pre-production process, all materials are strictly tested in conformity with the international standards. During the production, the product has to be tested by sophisticated testing equipment. In the pre-shipment process, testings for function and performance, appearance and workmanship are conducted. All these greatly ensure that the quality of the product is always at its best.
Customer satisfaction is of central importance to Skyplant. We strive to deliver this through operational excellence and continual improvement. We measure customer satisfaction in several ways such as post-service email survey and use these metrics to help ensure experiences that surprise and delight our customers. By frequently measuring customer satisfaction, we reduce the number of unsatisfied customers and prevent customer churn.
To improve customer satisfaction while purchasing environmental controllers hydroponics and suchlike products, the 'Skyplant Code of Conduct' has been established, stressing that all employees must act with integrity and exhibit the utmost sincerity in the following three areas: responsible marketing, product standards, and protection of customer privacy.